Return & Refund Policy (Body Care Products)

We want you to be fully satisfied with your purchase. Please read our policy below:

Returns

• Returns are accepted only for unused, unopened, and sealed products.
• Return requests must be made within 7 days of delivery.
• Products must be in original packaging with proof of purchase.
• Used, opened, or damaged items due to customer handling are not eligible for return.

Refunds

• Once the returned item is received and inspected, approval will be processed.
• Approved refunds will be credited to the original payment method within 5–7 business days.
• Shipping charges (if any) are non-refundable.

Exchanges

• Exchanges are allowed only for defective or damaged items received.
• Requests must be raised within 48 hours of delivery with supporting images.

Non-Returnable Items

• Opened or used body care products
• Products without original packaging
• Items purchased during clearance or special promotions (unless defective)

Important Notes

• Return shipping costs are borne by the customer unless the product is defective or incorrect.
• We reserve the right to reject returns that do not meet the above conditions.